Terms & Conditions
The maximum number of people staying is four, with no children under 12 years old.
We do not accept dogs.
A deposit of £200 per week is required to secure your booking. When your deposit is received we will contact you to confirm your booking. The remainder of the rental is due ten weeks prior to your arrival. Should your arrival be in less than ten weeks from the time of booking, the full total should be paid at the time of booking.
Once your booking has been confirmed, you are legally bound to pay for the cost of your holiday in full, and therefore we strongly recommend that you take out suitable cancellation and travel insurance.
We appreciate that sometimes even the best-laid plans might change. Should you need to cancel your reservation with us, for whatever reason, we will do our very best to re-let the accommodation. However, if this is not possible, you remain liable for the full costs. Should you need to cancel with us, please contact us by telephone and then as soon as possible by written confirmation.
We will do our very best to maintain Carn Ithen to the highest standard, but should there be a problem, please do not hesitate to get in touch with us during your stay, as we are unable to help you after your departure. We are keen to hear any ideas and suggestions you might have in order to improve Carn Ithen in any way.
Cleaning and damage charges
Please leave your accommodation as you found it so that we are able to prepare it prior to the arrival of our next guests. We reserve the right to charge for extra cleaning, repair or replacement if necessary.
Please remember that smoking is strictly not permitted in any part of the house.
If Carn Ithen becomes unavailable for the dates booked for reasons beyond our control, such as fire, flooding etc… we will endeavour to find alternative accommodation for your stay. Should this not be possible, we will refund any money paid to us. However we will not be liable for any other loss incurred. Note: this excludes unavailability due to your being unable to get to the islands for whatever reason.